What we document
Every visit is the same disciplined walk: room by room, top to bottom, on video — with timestamped photos and plain-language notes on anything worth your attention. This is the standard list we cover at every property. Add your own items any time — that recurring drip, the shutter that sticks — and they become part of your property's permanent walkthrough list.
Kitchen
- Under the sinkmoisture, drips at the trap, water staining, supply lines
- Faucet and sprayerflow, spray pattern, movement at the base
- Dishwasherrun signs, door seal condition, leaks at the kick panel
- Refrigerator and ice makercooling, water line area, gasket condition, drip pan
- Range, oven, and hoodburners light/heat, hood light and fan, grease buildup
- Microwaveheats, door latch, interior condition
- Cabinets and drawersdoors align and close, hinges tight, shelf condition
- Countertopsseams, caulk lines, chips, burns, staining
- Disposalruns, unusual noise, leaks below
- Small appliances guests usecoffee maker, toaster, kettle: present and working
Living & Dining
- Sofas and seatingcushion condition, frames, sleeper mechanisms if present
- Tables and chairswobble, loose joints, surface damage
- TV and remotespowers on, inputs work, every remote present with working batteries
- Windows and slidersopen, close, lock, and seal; screen condition; salt haze
- Blinds and window treatmentsoperate, slats intact, cords safe
- Walls, ceilings, trimstaining, nail pops, scuffs beyond normal wear
- Floorssoft spots, gaps, loose boards or tiles, grout lines, rug condition
- Ceiling fans and lightingevery switch, every bulb, fan wobble
- WiFiconnects and streams on our device during the visit
Bedrooms (each one, individually)
- Beds and framesstable, headboards tight, slats intact
- Bunk bedsladders solid, rails tight, every fastener
- Mattresses and beddingstaining, wear, guest-ready condition
- Closetsrods, shelving, hangers, door tracks
- Windowsopen, close, lock, seal; screens; coverings operate
- Furniture and lampsdrawers, knobs, switches, bulbs
- Smoke detector present in or near every sleeping area (see Safety)
Bathrooms (each one, individually)
- Under every vanitymoisture, drips, staining, supply lines and stops
- Toiletsflush, refill, run-on, base seal, seat tightness
- Tubs and showersdrainage speed, caulk and grout lines, water around the base
- Shower doors and rodsglass condition, tracks, seals
- Faucets and shower headsflow, temperature swing, mineral buildup
- Exhaust fanspull, noise, dust buildup
- Mirrors, towel bars, TP holderspresent, tight, undamaged
- Mold and mildew signsgrout lines, caulk edges, ceilings, shower corners
- Signs of moisture anywherewalls, ceilings, flooring edges
Laundry
- Washerhoses and connections, drum, door seal, run signs
- Dryerheat, drum, LINT — machine trap and visible venting
- Behind and under both machinesmoisture, staining, pest signs
- Shelving and doorscondition and operation
AC, Water Heater & Utility Areas
- AC closet or air handlermoisture, drain-line condition, drip pan, musty odor
- Filter conditiondocumented every visit, photographed
- Thermostatresponds, cools/heats to setting
- Hot waterreaches temperature at the tap
- Water heaterage tag photographed, staining or corrosion at fittings, pan condition
- Breaker panel areaaccess clear, no scorch signs, labeling photographed
- Main water shutofflocated and photographed so anyone can find it fast
Windows, Doors & Interior General
- Every exterior doorlocks, latches, weatherstripping, threshold condition
- Every window we can reachlocks, seals, fogging between panes, salt corrosion
- Interior doorslatch, swing, stops present
- Stairs and railingstight, stable, treads sound
- Ceilings throughoutstaining that hints at moisture from above
Safety Items (documented every visit)
- Smoke and CO detectorspresent, powered, test button response, dates photographed
- Fire extinguisherpresent, charged gauge, accessible
- Pool/balcony door alarms where fittedsounding and functional
- Egress pathsclear, unblocked
- Handrails and guardrailstight and stable
Exterior, Balconies & Grounds
- Balconies and decksrailing tightness, board condition, fasteners, drainage
- Outdoor furniturecondition, count, fabric wear, frames
- Siding, stucco, and paintstaining, cracking, salt wear worth your attention
- Roofline from ground levelvisible shingle or flashing issues, photographed with zoom
- Gutters and downspoutsattached, draining clear of the foundation
- Outdoor showerflow, drainage, enclosure condition
- Grillcondition, grease level, connections, tank presence
- Walkways and drivewaystrip edges, settling, staining
- Landscaping and irrigation visible signsdead zones, broken heads, standing water
- House numbers and entry lightingvisible and working
Pool & Hot Tub (where present)
- Water clarity and levelphotographed every visit
- Visible equipmentrunning quietly, no leaks at the pad
- Screen enclosurepanel condition, door closers
- Safety fencing and gatesself-close and latch
- Deck surfacecracks, settling, slip hazards worth attention
Garage & Storage
- Door operationopener, remotes, safety reverse
- Beach gear guests usechairs, umbrellas, carts: condition and count
- Bikestires, brakes, chains
- Water intrusion signsstaining at the slab edges, corrosion on stored items
Between-Guest Essentials
- Overall guest-readinessthe walk a picky owner would do before their own family arrived
- Odorsmusty, smoke, or pest — flagged the day we find them
- Pest signsdroppings, nests, entry points worth attention
- Supplied consumables' storage areascondition, spills, expired items
- Thermostat and appliance settings left correctly between stays
Coastal Watch — named-storm visits (add-on)
BEFORE: full interior and exterior video and photo record, dated, room by room — the condition of the property while the storm still has a name and hasn't arrived
Loose outdoor items documented (and, where arranged, brought in)
AFTER: the same walk, same order, same rooms — so the before and after line up frame for frame
Everything delivered to your dashboard, dated — records you can lean on if you ever need to file a claim
Something we don't cover that matters to your property?
Once you're signed up, add a custom item from your owner dashboard — it becomes part of every future walkthrough, permanently.