How VacayVerify works
Quarterly visits. Comprehensive documentation. Complete transparency. Here's exactly what we do.
What happens during each visit
48 hours before
You receive an email confirming the scheduled visit window. We review your property's prior visits, any items you've flagged, and any standing notes.
Exterior documentation
Your team member arrives during the scheduled window. The visit begins with a complete exterior walk: front, sides, rear, visible roofline, decks, outdoor spaces. Photos and video capture current state.
Interior walkthrough
Room-by-room documentation. Living areas, bedrooms, bathrooms, kitchen, laundry, garage, any accessible space. We document the property as a whole — we don't open electrical panels, climb into attics, or test mechanical systems.
Verified observation notes
Throughout the visit, our team takes notes on anything worth your attention — written in plain, everyday language. Examples: ‘cabinet door not closing flush,’ ‘water mark on ceiling near bathroom,’ ‘screen torn on east-facing window.’
Property secured
Before leaving, the team confirms all doors are locked, alarm is set if applicable, and property is secure. A departure photo is captured with timestamp.
Your report
Within 48 hours: video, photos, and observation notes are uploaded to your owner dashboard. You receive an email digest. Everything is timestamped, organized, and easy to navigate.
Clear about what we do — and what we don't
INCLUDED
- Visual property documentation
- Video walkthrough
- Photo documentation
- Verified observation notes
- Owner dashboard access
- Email digest reports
- Multi-stakeholder dashboard sharing (Coastal Protection)
- Storm season alerts
NOT INCLUDED
- Structural or code-compliance judgments
- Testing of HVAC, electrical, plumbing, or roof systems
- Repair recommendations
- Vendor coordination or scheduling
- Property management services
- Cleaning or maintenance
- Filing insurance claims on your behalf
Storm Protocol: coverage from June through November.
Hurricane season runs June through November. For Coastal Protection subscribers, Storm Protocol is automatically included. Standard customers can add it for $299/year.
Pre-storm visit
Performed 24-72 hours before a named storm. We secure outdoor items, document current property condition, and capture photo and video evidence — so you have a clear baseline before the weather hits.
Post-storm visit
Performed within 48-72 hours after the storm passes (weather and access permitting). Damage documentation, photo evidence, and immediate notification of visible issues so you can act on insurance and repairs without waiting for a flight in.
Storm season communications
Throughout hurricane season, proactive updates about weather threats to your property area. We notify you before storms approach and after they pass — the kind of update a local would give a friend.
Your owner dashboard
Every visit, every photo, every video, every observation note — accessible from anywhere, anytime. Built for clarity, not complexity.
- Visit history timeline
- Video player with chapter markers by room
- Photo galleries organized by space
- Searchable observation notes
- Multi-stakeholder access (invite property manager, family, realtor)
- Mobile responsive
Visit Timeline
Q1 2026
Documented · Verified · Available anytime
Ready to know exactly what's happening at your property?
Subscribe to VacayVerify, or try us with a single walkthrough.
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